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Shipping Policy

  • All order information must match to complete orders; IP Address, Shipping Address, Billing Address, etc...
  • Cox Mazda has the right to cancel any order at any time for any reason without notification.
  • In stock orders ship within 24 hours.
  • Weekend orders will be processed the next business day.
  • If a part is not in stock and must be ordered from the manufacturer, it typically takes 2-3 days to arrive at our dealership and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. However, some parts ordered from the manufacturer may take up to 7-10 business days to arrive at our dealership and will be shipped to you the same day we receive it.
  • Your order can be shipped Overnight for an additional cost, at your request.
  • Oversized shipments will be additional; you will be contacted prior to shipping for approval.
  • We cannot guarantee transit times for ground and oversize orders.
  • Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
  • We do not ship internationally.
  • In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
  • We do not ship COD orders.